How to claim

Follow the easy steps below to get your claim processed fast and efficiently:

1. Take your pet to the vet

We cover treatment at any vet countrywide.

2. Pay your bill

Make this payment directly to the vet who treated your pet.

3. Submit your claim

Email a completed claim form, proof of payment and a full detailed vet invoice to


To avoid any delays please ensure the following:

  • Claim submission must include the following documents:
    • Completed Claim Form
    • Vets Invoice
    • Receipt
  • For FIRST CLAIM ONLY a full Vets report needs to be included